Gray and Associates



“Best money I ever spent”

Alan Creighton, CEO, Momentum Telecom, Birmingham, AL


“Our turnover is down by 30%.  You can’t get a better ROI than that!”

Julie Burnett, American Cancer Society, Austin, TX


“Kudos to Ann for her work with our contact center.  Her experience and insights paved the way for improvements and greatly enhanced the contact center’s credibility within the organization.” 

 Harvey Ellis, Georgia Power, Atlanta, GA 

“By all accounts, you knocked ‘em dead.  Thanks very much.  Hope we get to work together again sometime soon.” 
Glenn Garcelon, FEMA , Denton, TX

“I just wanted to thank you for the fantastic job you’re doing to assist us in the call center transition.  Your knowledge, experience, and commitment has been invaluable. "
Dina Dwyer-Owens, President and CEO, The Dwyer Group, San Antonio,TX

“I highly recommend Rose and Ann to assist with meeting training needs in a call center environment”
Bev Stryker, Quality Assurance and Training Manager, Starbucks Coffee Company, Seattle,WA

“Thank you for a job well-done!  I’ll gladly be a reference."
Gayle Kerne, Wells Fargo, Dallas, TX 

“Gray and Associates proved to be a valuable resource as we launched new sales initiatives in our contact center and online sales areas. I will use them again to supplement my staff. ”   
SVP, financial institution, Memphis,TN





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